Customer Reviews

From 62 reviews
Chelsi Woodard

Fast service and very thorough. Definitely appreciated! The look of the system is very nice as well. Feels great knowing my home is this much more secure. Thanks!

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John Staudenraus

We had a great experience with OmniGuard. They were 100% transparent with their costs, didn't try to sell us anything we didn't want, and installed they system very quickly. Nathan was great and I would highly recommend them

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Laura A

I can't say enough about this company.

From start to finish Chris Short was amazing . Honesty, Morals and Great Character very upfront about everything . You shine!

I live in California and did all this over the phone and by email. I had it…

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Tristan Wong

It was a pleasure to work with OmniGuard and Nathan. The consult/design process was simple, and straightforward. Nathan was informative, friendly and honest. He asked for what I wanted and delivered, didn't try to upsale. Installation was …

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Brad Hansen

Excellent experience and great work!

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Steve Giannini

Chris S was first class System Designer with a truly customer first approach to the experience.

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Shelley Wagner

Chris was very helpful describing all my options. The mobile app is great. Quite happy with my service.

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Mike Fry

Very professional, they were very informational and were no pressure, they care and made sure we got what we needed. I'm thankful that I can feel safe in my house now that I have their security protecting my family.

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Heather K

Great experience working with Nathan on my new security system. Very pleased with everything. I will definitely recommend your company/services to others.

Trudy L

After going through Yelp reviews in our efforts to find a new alarm service provider, we opted to go with Omniguard because we were really impressed with all the positive comments this Beaverton-based company received. I was so impressed with Chris Short's professionalism and customer service responsiveness when we asked for a quick turnaround time in setting up a new monitoring system before we had to head out of town that very same week. Chris was so very accommodating to our schedule and Dan, his alarm system installer, was wonderful, too! Both took the time to answer all our questions and to make sure we felt comfortable with the new monitoring system. The system itself is very user-friendly--easy to use and we LOVE the fact that we have a phone app to remotely turn on and off the alarm when necessary.. We give their customer service an A+ rating!

Justin J

Omni guard was the best security company I've worked with to date. THeir customer service is perfect and the install was great. I would recommend these guys to everyone.

Janelle Furman

I appreciated the upbeat and service-oriented attitude from each individual that I encountered on the OmniGuard team! Together they pursued solutions and ideas to meet our company's needs and worked hard to accomplish them.

Response from business owner

Thanks, Janelle! Customer service is our favorite part of the job!

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Diana T

Excellent service and technicians, timely responses.

Maggie Smith

Great customer service. Great price. Great service. These guys are the best.

Response from business owner

Thanks, Maggie! We try. 🙂

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John Ferguson

Our experience with Chris was nothing short of exceptional! He was on time for our meetings. His knowledge, instruction and professionalism was impressive and he delivered just as he said he would, on time and complete. Chris' style and …

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Response from business owner

Thanks, John. We're so glad Chris could impress you as much as he does us!

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Eric vinzant

Great customer service

Response from business owner

Thanks, Eric!

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Tony H

Great experience from beginning to end. Everything was thoroughly explained and the representatives were very helpful and accommodating to our schedule. We will be recommending Omniguard to all of our friends and family.

Theresa Springer

Omniguard was everything that the previous glowing reviews said, they were attentive, on time and helped us get exactly what we needed and wanted in an alarm system. I would refer anyone to them!

Response from business owner

Thanks, Theresa! We love referrals, so we're glad you feel that way!

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Robert W

Great product, Installers were good to work with

Colleen M

Eric and his partner were friendly and understood exactly what type of security I needed for me home and installed the system quick.

Think J

We had a break in at our business. Our old alarm company was unresponsive, out of desperation we called Omniguard. They came out and in a day had us up and running on a brand new modern and intuitive system. It is web based, with features that allow us monitor using a smartphone. It is the best switch we possibly could have made. I feel like we are in good hands with people that are competent, friendly and responsive and truly care about our well being The follow-up and personal attention has been stellar. Our business is secure again!

Sasha W

Eric Frazier helped us put our system in place. He is knowledgeable and responsive – great service. We are very happy with our new security system and the service we received.

Lauren Lucas

Great experience. Nice, easy to understand product with friendly/professional consultants to get you started. All with a competitive pricing model!

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John C

Outstanding company. Great service. I liked that they didn't send a subcontractor to the house to do the install. I love that they're a local company. Total peace of mind. I had my service with a competitor and realized that Omniguard had better technology available, was more reliable, and frankly, more responsive. I didn't like the other company sending a third party it didn't even know to my home. Let's face it. This is an important home decision. I'm with a company that takes this seriously in every facet.

Clarke R

Eric and the team at Omni Gaurd were fantastic to work with. They were on time and worked to adjust to our needs. We can't thank Eric enough for walking us through all the service options and beings patient with us. Thank you Omni Guard.

Kerrie W

Great experience, excellent customer service. Very easy to use this system.

Nora Candey

Omniguard were prompt, courteous, and did a great job installing our system. It was affordable. I can't speak yet for their monitoring service, because we just got the system.

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Kelle Evans

This local company has the best customer service I've ever experienced! The whole process could not have been more comfortable. The staff is extremely knowledgeable and offer excellent customer support. I would (and have) recommended this …

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Response from business owner

Thanks, Kelle! We always appreciate recommendations, and try to be worthy of them. 🙂

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Debbie Conklin

Chris and his team set up our company with security. Great company, great service, professional. Our experience was wonderful!

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Jay F

Chris was very knowlegable and professional. He answered all our questions and made the setup easy. We would recommend Omni Guard to anyone who needs a security system.

Allan Weiland

good system with excellent customer service.

via Google
Adam Gaede

We would recommend OmniGuard. Very pleased with the professional service. Mr. Chris Short explained the details of the system and helped us (without pressure) choose the features we needed.

via Google
Kathy B

Best service. Installer was efficient and very helpful.

Melissa Knight

OmniGuard was an absolutely amazing company to work with! They were responsive, professional, and overall genuinely nice people. The product they installed is excellent and works great!! Easily one of the best companies I have worked with …

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Timothy B

Chris was phenomenal at working with us to provide a safe environment for our two disabled children. There was no pressure to purchase more than we needed. The installation process was smooth and seamless. When we've had questions, Chris has been quick to respond and answer our questions. We would absolutely recommend OmniGuard for anyone who is considering an alarm system.

Karen Fink

Excellent in every way.

via Google
Maryanne Krumm

Getting a new system installed could not have been easier or done more professionally. From the very start OmniGuard was considerate and helpful of both my time and needs. The new system works perfectly and I am so glad we choice a local …

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Response from business owner

On behalf of the OmniGuard team, thank you for the kind words and review, Maryanne!

Peace of mind is our goal. Welcome to the OmniGuard family! Never hesitate to reach out if you need anything.

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Corey Riggs

Eric was very helpful and went out of his way to come to our home after hours for setup. We are happy with the product.

Response from business owner

On behalf of the OmniGuard team, thank you so much for the review Corey! Welcome to the OmniGuard family!

We look forward to being of service.

via Google
Stephanie D

Great experience, couldn't be happier!

Melissa T

I have nothing but wonderful things to say about the service we have received with OmniGuard! I started searching for a home security system after a few unsettling experiences with a neighbor, and Chris was quick to accommodate my schedule and get the install set up before my husband and I went on vacation. It is extremely apparent that they know their stuff and I am so happy that we were able to go with a dependable local company. The employees are knowledgeable, professional, personable, and seem to legitimately care. I highly recommend them for your security needs.

Janet B

We are so happy we made the switch from our other Alarm and thermostat platform.

It is very easy to learn and use. It is feature rich and makes us feel safe and happy.

I would highly recommend OmniGuard they are wonderful to work with.

We are excited to add more features in the future.

Jay W

Needed to install a system from out of state. Eric was awesome to work with and did a great job setting up the system and our access. Very happy with the results.

Barbara S

Eric explained system and was available to help when needed. Love ability to manage house from phone app. Can turn on the heat before I get out of bed 👌

Dan R

Great set up and instruction of our new system. Personalized options to provide a greater feeling of security. The home automation features are really cool. Overall a great experience and fair value for monthly service.

Hiro Ruo

Great guys. They will NOT try to oversell you to drive price up... in fact, they will recommend to you only what you need – it's up to you to add features. Install was prompt, and very professional. And they will take the time to explain …

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Leslie T

The installer was courteous, friendly & very efficient. Did a good job of cleaning up. Explained the system very well

Georgia Martin

Great people, service, responsiveness...I hold the company in high regard!

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Allen Tegarden

I have nothing but great things to say about Omni Guard. The Owner Noah spent the time needed to completely understand what we really wanted out of a security system that includes home automation. The installation was flawless. They were on…

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Nick Domine

OmniGuard was fantastic! I couldn't believe when OmniGuard's Andrew disabled my old security system that I had through my cable company, the cable company didn't even know it was disconnected. I sleep better at night knowing my family and …

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William Fahey

I used OmniGuard to install an alarm for my business, GS Testing. They were wonderful to work with, quick response from Andrew from initial call to final set up. The installer, Kieran, was very professional and worked rapidly and thoroughly…

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SohilReema Vashi

I first contacted Omniguard looking for an alarm system. Will answered all my questions and concerns and came over to describe the products and what solutions would work best for us. Soon after, the installer Kieren came over and installed …

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Michael Regan

Andrew and his team were first class. Very timely, great follow thru, and good value. The tools were easy to learn and we've seen the value already from the monitoring. Thanks again!

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Jeff Cecchini

Love our home system! Installers were fast, efficient and the monitored system provides my family peace of mind 24/7. The insurance discount on my homeowners policy actually covers my annual costs to Omniguard as well! Thanks again Taylor!!

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Kyle Pearson

This company goes above the call of duty to deliver an unparalleled customer service experience. They've installed systems at my home and office, and both times the sales and installation staff have been prompt, knowledgable, and thorough. …

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Derek Williams

I love how Omniguard has created a product where traditional business and new technology meet. Their security systems are state of the art. They are directly linked with my iPhone, and I can control everything with my iPhone app. Amazing.

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Tim Jones

OmniGuard Security was fantastic. Noah came out and explained everything he was going to do. He showed me how to use everything step by step and set me up with a system that was so easy to use a caveman could do it. I am going to recommend …

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Billy Volpone

Amazing team and service here! We just bought our first house and Will and the rest of the team have been awesome with helping us get our system set up. The whole process was quick, friendly, and the system itself is really easy to use (…

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Patricia Heffron

After much research, I decided to go with OmniGuard for my home security system. I'm so pleased with my decision. The service has been amazing and the installation process went very smoothly. I went with a fairly basic security system; …

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Danny Elmore

People, service and product...this was my simple criteria. OmniGuard was the only company that I found that was able to deliver on at least 2 of my criteria, let alone ALL 3! They take pride in their company, the community they serve and …

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James O'Lennick

Several months ago, I asked Will Witt, lead system designer at OmniGuard Security, for advice regarding the availability of a secure 'state of the art' system with capability to provide reliable property surveillance at my residence and …

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Cindy Bright

Our camera system was outdated at work and the company watching it was not doing a good job. it was hard to get service or questions answered, to try and get a recording off it was impossible. A friend of the owner said we had to call Omni …

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Mel Sears

I contacted OminGuard security to install a new alarm system and cameras at my residence. We remodeled our house and the old alarm system was over 20 years old. I'm a businessman and I'm hyper-sensitive to customer service and …

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